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We’re here to help your business grow with solutions designed for small teams, solo operators, and local nonprofits. Reach out to start a conversation about your goals — together, we’ll find the right digital tools to make a real difference for your business.

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NO Worries! — just send us a quick note below. Ask a question, share a challenge, or tell us what you’re working on. We’ll get back to you with ideas and solutions tailored to your needs.

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Frequently Asked Questions

Here are some common questions we receive about our services.

What services does Profiles And Chatbots offer?

We help small businesses and nonprofits grow with three powerful solutions: Google Business Profile optimization to boost visibility, AI chatbot automation to capture and connect with leads, and Quick-Win Automations that keep follow-up running in the background. Together, they save you time and help your business grow without the extra hassle.

What industries do you serve?

We work with various industries: retail, healthcare, financial, legal, education, and non-profits. Our services are designed to be versatile and effective across different sectors.

Do you offer custom packages?

Yes, we offer custom packages tailored to meet the unique needs of your business. Contact us to discuss your specific requirements.

How much do your services cost?

Pricing depends on the tools and level of support you need, but most small businesses start with our Google Business Profile Jumpstart for $597 (during pilot). We also offer bundled packages that combine profile optimization, chatbot automation, and workflow automations at a lower overall cost.

Are your services a good fit for nonprofits?

Absolutely. Many nonprofits benefit from the same tools small businesses use — like automated lead capture, online visibility, and streamlined communication. We’ll tailor each solution to match your organization’s mission and workflow.

Do I need to know anything about technology to work with you?

Not at all. We design everything to be simple and easy to use, even if you’re not tech-savvy. Our team sets everything up for you and provides training and support so you feel confident using your new tools.

Who’s behind Profiles And Chatbots?

Profiles And Chatbots was founded by Skip O’Brien, a U.S. Army veteran and small business advocate, with a mission to help local entrepreneurs and nonprofits thrive through simple, effective digital systems. Based in New Mexico, we bring integrity, reliability, and real-world experience to every project.

How soon can I expect a response?

Our goal is to respond to all inquiries within 24 hours. Our team is committed to providing prompt and efficient service.

How quickly can we get started?

Most projects begin within a week of your first consultation. Once we understand your goals, we’ll outline the best plan and timeline for you. Many of our clients see results — like more calls or new leads — within the first 30 days.

What happens after I contact you?

We’ll schedule a free discovery call to learn more about your business, your goals, and your biggest challenges. Then, we’ll recommend the right solutions to help you grow and create a simple plan to get started.